juragan Legal Notice

We do not offer our services in jurisdictions where online wagering is prohibited by local law. Users are responsible for verifying that access and use of juragan comply with the laws of their own jurisdiction. This page sets out our legal position and your obligations when you use our platform.

juragan operates as an online gaming and sportsbook platform available only where permitted. We do not claim to be licensed in Indonesia or any specific country. We comply with applicable regulations in each region where we operate, but we make no representation that we are authorised by any particular government or regulator.

If you are unsure whether juragan is available in your location, or if local law in your jurisdiction prohibits online gaming, you should not access or use our platform. We encourage you to consult with legal counsel in your jurisdiction if you have questions about the legality of online wagering in your location.

Service availability and jurisdictional limits on juragan

We at juragan provide our platform only to users in jurisdictions where local law permits online gaming and sportsbook betting. We do not advertise or actively market in jurisdictions where such activities are prohibited. However, we recognise that geographic restrictions are not perfectly enforced and that some users in restricted jurisdictions may attempt to access our platform.

If we become aware that you are accessing juragan from a jurisdiction where we do not operate, we may suspend or close your account. We will attempt to notify you before taking such action, though we are not obliged to do so. If your account is suspended due to jurisdiction restrictions, we will return your remaining balance to your nominated withdrawal method (DANA, e-wallet, mobile banking, local payment, online payment, or bank account) within a standard review period.

We maintain records of user locations based on IP addresses, device data, and payment method origin. If there is a discrepancy—for example, if you deposit via a e-wallet account in Jakarta but your IP address suggests you are outside our service area—we may request clarification or additional verification before processing your withdrawal.

Account eligibility and user obligations

To create an account on juragan, you must confirm that you are of legal age in your jurisdiction and that you are accessing our platform from a location where online gaming is permitted by law. You are responsible for verifying these conditions before opening an account.

During account creation, we perform KYC (Know Your Customer) verification. You must provide accurate personal information including your full name, date of birth, address, and government ID. If we discover that you have provided false information, we will close your account and may forfeit any remaining balance.

You agree that you are solely responsible for ensuring your access and use of juragan comply with local law. We accept no liability if you use our platform in violation of your jurisdiction's laws. If your jurisdiction prohibits online wagering, you are prohibited from using juragan regardless of whether we have implemented technical restrictions in your location.

Licensing and regulatory claims

juragan does not claim to hold any gaming license or operating permit from the Indonesian government, any provincial authority, or any other specific jurisdiction. We do not represent ourselves as "licensed in Indonesia" or any other country.

We comply with applicable regulations in each jurisdiction where our services are available. In some jurisdictions, this means we operate under a specific license or regulatory framework. In others, we operate on a jurisdiction-restricted basis—available only to users in locations where online gaming is permitted, without holding a formal license from any government authority.

We do not hold certification, awards, or partnerships with any government agency. Any claim that juragan is "officially licensed", "government-approved", or "an official partner of" any sports league (Liga 1, Piala Indonesia, Piala AFF, etc.) or event is false. We are an independent operator and accept no endorsement or affiliation beyond what is explicitly stated on our official website.

Your responsibility for compliance

You assume full responsibility for verifying that your use of juragan is legal in your jurisdiction. We provide this notice to inform you of our legal position, but we are not providing legal advice. If you have questions about the legality of online gaming in your location, you should consult a qualified lawyer.

By creating an account on juragan, you represent and warrant that:

• You are of legal age in your jurisdiction.
• You are accessing juragan from a jurisdiction where online gaming is permitted by law.
• Your use of juragan complies with all applicable local laws and regulations.
• You have not been prohibited from participating in online gaming by any court or regulatory authority.
• All information you provide to us is accurate and truthful.

If any of these representations is false, you must not use juragan. If circumstances change and your jurisdiction prohibits online gaming, or if local law restricts your access to our platform, you must cease using juragan immediately.

We operate juragan transparently and within applicable law. Users are responsible for verifying that their access complies with their own jurisdiction's regulations.

Payment methods and financial compliance

We accept deposits and process withdrawals through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment. Each payment method is subject to the terms and compliance requirements of the payment provider. We comply with anti-money laundering (AML) and know-your-customer (KYC) regulations applicable in each jurisdiction where we operate.

Your payment method must be registered in your own name. We do not accept deposits from third parties or through accounts registered to other individuals. If we detect that a deposit originates from an account that does not match your verified identity, we may freeze your account pending investigation.

Large withdrawals or unusual transactions may trigger additional verification or compliance review. This is a standard practice to prevent fraud and money laundering. We reserve the right to request additional documentation (bank statements, proof of income, etc.) to comply with financial regulations.

Data protection and privacy

Our handling of your personal data is governed by our Privacy Policy. We collect and use your data in accordance with applicable data protection laws. Your data may be shared with payment processors, regulatory authorities, and law enforcement as required by law.

We maintain records of your account, deposits, withdrawals, and betting history to comply with financial and gaming regulations. These records are retained for a standard period (typically 5–7 years) and may be disclosed to government authorities or regulators upon request.

If you have questions about how we handle your data, refer to our Privacy Policy or contact our support team through your Account Settings.

Liability and disclaimer

We provide juragan "as is" without warranties of any kind. We do not guarantee that our platform will be error-free, uninterrupted, or secure, though we work to maintain high standards of service availability and security.

We are not responsible for losses resulting from your violation of local law, your use of juragan in a jurisdiction where it is prohibited, or your failure to verify your eligibility before opening an account. We are also not responsible for losses resulting from third-party payment provider failures, network outages, or technical issues beyond our control.

Our liability is limited to the amount you have deposited into your juragan account in the preceding 12 months, except where local law prohibits such limitation of liability.

Contact us about legal matters

If you have legal questions about juragan or concerns about our compliance practices, contact our legal team through your Account Settings. Select Help, then Contact Support, and mention "Legal inquiry" in your message.

We will respond to legal enquiries within a standard timeframe. You may also refer to our Terms of Use and Privacy Policy for additional information about how we operate and your rights as a user.

This legal notice may be updated from time to time as regulations change or our practices evolve. We will post updates here. Your continued use of juragan after such updates constitutes acceptance of the updated notice.